Poofy Cheeks: Where to Sell? Storenvy, ETSY or Big Cartel

April 16, 2012

Where to Sell? Storenvy, ETSY or Big Cartel

Are you wondering where you should sell your wares? I have sold on all three of these platforms. I started out selling on ETSY in early 2008 and sold there for over three years. My time on ETSY was bittersweet (more on this in a bit!).  I sought out a different platform in early Fall of 2011 and found Big Cartel. My time on Big Cartel only lasted a few months. After realizing that Big Cartel just wasn’t working for me I found Storenvy. Read below to see my thoughts on each of the platforms, the pros/cons of each, and why I think Storenvy kicks butt (that is just a personal opinion though)!

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First there was ETSY. I’m not going to sit here and pretend ETSY isn’t great – because it is. Trust me – they have come a LONG way since I started my account in 2007. They have a large marketplace of sellers and buyers. Keyword in that sentence is ‘buyers’ – they have them! ETSY shops get a lot of traffic because the site is getting millions of views per month - with the only issue being the competition. Most of the time if you are looking for a specific item or supply the chances are somebody else is selling the same or similar item. Who has the best price? Who is offering the cheapest shipping? Most people will shop around! Yes there are still those shops who are selling one-of-a-kind items and they are kicking some major ETSY selling toosh!

As far as the sellers platform – it is super easy to use! It could not be more self explanatory. There are features such as built-in Google Analytics (which you know I am a huge fan of!) and I love the feedback feature. I often check it if I am buying from somebody for the first time.

etsy

Moving on to ETSY as a community – it is thriving! There are tons of people joining teams and participating in their forums. It is a great place to ask questions and get advice.

If it were not for some customer service issues I would probably still be selling on ETSY. My relationship ended with ETSY when I had an issue that was messing up my ability to sell items and nobody would respond to me. There was no number to call – just an email which they didn’t respond to very quickly. For a company making millions of dollars and to which I paid quite a lot of fees to over the years - I was upset to say the least. I’m in the business of customer service and quite frankly their customer service SUCKS! (I hope they have fixed that since then!)

sperator

My experience with Big Cartel only lasted a few months. The reason for that is because I was not able to bring enough traffic on my own. Though I might be able to now, I just didn’t know HOW to bring the traffic at the time. I went from selling tons of items on ETSY to zero items on Big Cartel. It was a crush to my ego but at the same time it was a boost to my determination.

The good things about Big Cartel were that you paid one flat fee based on the number of listings you wanted to have. My fees were lower for sure, but like I said I didn’t have any sales to make it worth it. If you find that most of your traffic is being self driven from your blog, facebook, or twitter account – Big Cartel may be the place for you (if you pretend you know nothing about Storenvy!) Another good thing about Big Cartel – you can customize your storefront if you know html and CSS or you hire someone else who knows it!

big_cartel

The negative side of Big Cartel is that there is no feedback feature and there is virtually no marketplace or community to interact with other Big Cartel shops. My advice to you – don’t attempt to sell on Big Cartel unless you are driving most all of your own traffic! I would not suggest starting out on Big Cartel.

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Now onto Storenvy. I think Storenvy is the best thing since sliced bread! Why do I think this? Well #1 – It is FREE and who doesn’t like free? Unless you want to use your own domain name or run extra special deals – you don’t pay a thing. #2 – They have some awesome customer service. If I have a question I can shoot them an email or a tweet and they respond in a very timely manner. #3 – They really care about their sellers! They tweet, facebook, and blog about their sellers. I don’t just mean a generic tweet – I mean mentioning you in it and making you feel like a part of something.

storenvy

The down side to Storenvy is that it is still growing, so even though they do have a marketplace – you may not pull too many sales from it. At least it is there though - and with all of the Storenvy ‘pros’ I think this will change! The other ‘con’ is that there isn’t really a feedback feature in place. Anyone can comment on your page, but if somebody is shopping directly through your shop they won’t see it. Lastly they only allow 55 characters for tagging or describing your item. Maybe I just have a big mouth, but I wish it were more like 75. I always feel like there is one more word I want to put, but I run out of characters in the middle of it.

Hope that helps any of you with questions! I have some more selling tips coming soon!

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24 comments:

  1. Great comparison. Im comparing big cartel w/ storenvy right now (already have an etsy called Little Hawthorne) and you're right...you can't beat FREE! Thanks for blogging.

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  2. I am very successful on Artfire. It is a drive your own business site though, but the flat fee for an unlimited number of listings is amazing and saves me sooo much in fees vs etsy! I loathe Etsy's politics!

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    1. I have dabbled in artfire but it was a few years ago. I also loathe ETSY politics!!! I have started selling on their again as well as on Storenvy but I stay off of the forums and such because they just make me angry.

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    2. If you are talking about Artfire, your items show on the side of the threads and do drive traffic when you contribute to the forums.

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  3. Check out www.minidiva.storenvy.com
    Feedback would be greatly appreciated.!

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  4. Great Post, thanks. I was wondering where to sell as am just starting out. I will avoid Big Cartel - although had never heard of it (no I am not a hermit lol) just never really took much time for social media, it's a learning curve. Thanks again.

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  5. Thanks to this blog I just opened a store at storenvy too =) will be selling jewelries and knick knacks =)

    www.vanila.storenvy.com
    Thank you =)

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  6. Thanks for this blog! I feel the same way. Storenvy is a little online community.

    Check out my vintage shop!

    https://coastalslums.storenvy.com

    Thanks for the views!

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  7. I have just opened a store on storenvy http://lovestation.storenvy.com on yesterday. Will see how it goes.

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  8. I have a site on bigcartel. I love the simplicity and ease of use. I've only been open for 2 weeks..I've had 20 views but no buyers. Im using the basic free plan..how do I get buyers?

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  9. Thanks for the info I just created my Rocked Out Silver store on store envy. I will still look into cartel. Let me know what you think:)

    http://rockedoutsilver.storenvy.com/
    or
    http://www.rockedoutsilver.com

    thanks again for the useful information!!

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  10. Thank you for posting this! I only recently started on Etsy and just this week opened up my Storenvy shop because I quickly found a lot of the frustrations that Etsy critics have been vocal about. My biggest issue is the over-saturation on Etsy, which is why I'm trying out Storenvy and poking around the net for for articles like yours.

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  11. Please visit my store on storenvy :
    http://indodruzy.storenvy.com/

    Lots of druzy cabochons for your pendant, earring, bracelets and other jewelries :)

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  12. Thank you, thank you, thank you for this post. I have gotten a little frustrated with my lack of sales on etsy, but I believe that it has a lot to do with poor quality photos in that past, lack of descriptions, and a few other things. I have been working on my Storenvy page this past weekend, but after reading this article I think that I shouldn't give up on etsy just yet even though the fees really dip into my pockets.

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  13. no sales on storenvy, too many views but no one is buying, complete waste of time. Sorry, just being honest.

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  14. Thank You THANK YOU!!

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  15. Wonderful and much needed information. Thank you!!!

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  16. Check out my lil' start up shop if you have the chance!


    idrivearedjeep.storenvy.com


    Stocked with some cute spring essentials!

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  17. I just recently decided to pull my shop from Etsy to Storenvy. I like that Storenvy doesn't have any fees, which is better than Etsy for me. I got charged more than I was making on Etsy, which sucks.

    xxDenysia Yu
    http://thatlaitgirl.com

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    Replies
    1. same with my store on etsy I spent more than I sold,and their politics suck,i closed up shop this month out of utter frustration with etsy

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  18. I have used storenvy, etsy, open sky, amazon, ebay & my own website. Here are my thoughts.

    1. Learn to build a basic ecommerce site. You can use wordpress with few plugins or you could use opencart and get tad more technical. Or you can just pay company to do most of the lifting for you for about $30 month (shopify).

    2. You shouldn't have to bring these site traffic. If your going to do all the work for them....why not just direct it to your own website. You will control your website...any of those companies can pull plug on your store in moments notice.

    3. If they have traffic....join them. This is why I think Etsy, Amazon & Ebay are good choices. Amazon & Ebay are massive traffic sources. Etsy also holds its own. Shopify, Open Sky, Big Cartel rely on your bringing the most valuable commodity to the table...traffic.

    Good Luck

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  19. I think I'll try Storenvy for my next store.
    Thank you for sharing.

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  20. I love Storenvy, but you're right that it doesn't have the same customer base as Etsy. I'm hoping this will change with more exposure on FB and people like you talking about it. Thanks for the article.

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  21. I opened a shop on Storenvy and have loved them! I do wish we had more exposure, though. The only sale I have made through the online shop is a friend. I am just getting exposure, so because of that, most people shopping are my friends and they message me through Facebook. Thank you so much for the comparison!

    www.sewcutedesigns.storenvy.com

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Your comments make me smile!